What is KeepSafe®?
Whether protecting people and property from Mother Nature or man-made threats, KeepSafe® glass, featuring Saflex interlayer technology, brings strength and security to laminated glazing applications.
In safety applications, KeepSafe glass can protect people from injury due to accidental glass impact, breakage, or falling glass shards. In proper configurations, it also provides protection from windborne debris in areas prone to hurricanes and other natural disasters.
Laminated glass is also highly resistant to the dynamic racking motions of an earthquake, helping maintain the integrity of the building envelope and prevent injury and damage from glass fallout.
For security applications, KeepSafe glass can provide significant protection over monolithic glass products in resisting man-made threats like forced entry, blast, and ballistic applications.
KeepSafe glass provides additional benefits to window systems, including sound control and reduced the transmittance of harmful UV rays—between 300 and 380 nm through the glass by 99%.
KeepSafe® break-in protection warranty
We will pay up to $1,000 of your homeowner’s insurance deductible if your home is broken into through a window or door made with KeepSafe or KeepSafe Maximum glass.
When to submit a claim
Was your residence burglarized, including property loss due to entry through the glass portion of the window or door? Did the burglar make a hole in the KeepSafe laminated glass window or door system glass through which they were able to gain entry?
If yes, click here to see how to make a claim.
If no, and for all other issues, please check with the window manufacturer for warranty information as this would not qualify for the break-in protection warranty.
How to make a claim under this limited warranty glass unit
A written claim must be submitted to Eastman at KeepSafe, Dept. 204, P.O. Box 66760, St. Louis, MO 63166-9890, Attention: KeepSafe laminated glass warranty admin., within 30 days of alleged KeepSafe laminated glass window and/or door system damage/burglary. In the claim, the purchaser must provide:
- A copy of the original warranty registration certificate showing original date of purchase of the KeepSafe laminated glass window and/or door system or other documentation showing proof of purchase, such as an invoice with the original date of installation of the KeepSafe laminated glass window and/or door system
- Place of purchase
- A description of the nature of the claim
- A copy of the police report and a copy of the loss claim notice to the insurance company of the burglary
- Evidence of the purchaser’s insurance deductible amount
- Two pictures of the broken window and/or door system made with KeepSafe laminated glass (one taken from inside; one from outside) that clearly shows the KeepSafe laminated glass logo etched in the window and/or door glass. You can find the logo marked in the lower corner of your window and/or door sash.
With receipt of the written claim, an Eastman representative will investigate the claim. If the investigation substantiates the claim, Eastman will reimburse the purchaser’s insurance deductible per all terms and conditions stated in this limited warranty.
Terms and conditions:
Eastman Chemical Company (“Eastman”) warrants to the original purchaser (the “purchaser”) of a qualified KeepSafe® or KeepSafe Maximum® (“KeepSafe”) laminated glass window and/or door system that, for the life of the system commencing on the date of original installation in a residence or commercial building occupied by the purchaser, Eastman will reimburse the purchaser for a percentage of his or her property loss up to a stated maximum amount to the extent such loss arises out of a burglary due to an entry through the glass resulting from the penetration of the KeepSafe laminated glass window and/or door system. If the property loss/burglary occurs in a residence occupied by the purchaser, the percentage reimbursed shall be 100% of the insurance deductible (but such deductible will not exceed $1,000). If the property loss/burglary occurs in a commercial building occupied by the purchaser, the maximum percentage reimbursed will be 50% of the insurance deductible (but such deductible will not exceed $500).
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